Purchasing a subscription and managing your account can be done in a few simple steps.
Please note that Signeasy is a subscription service. By default, all of our plans auto-renew at the end of each billing cycle. By purchasing a subscription, you agree to our terms and approve renewal unless specifically cancelled before your renewal date.
Where do I find the upgrade options?
- You can tap on the Upgrade button in the Home tab or open the menu from the top left and tap Upgrade.
- Swipe left or right to know about the Plans and Key Features.
- Choose between Annual or Monthly billing and tap Upgrade Now.
How can I disable the Auto-Renewal option on my subscription?
To cancel the subscription for your Signeasy plan, follow these steps:
- Open the Google Play Store
- Tap on the Profile next to the search bar
- Tap Payments and Subscriptions.
- Tap Subscriptions
- Locate the Signeasy subscription, and select the option to cancel it. This will end the subscription at the end of the current paid period.
- Annual purchases can be refunded up to 30 days after purchase/renewal
- Monthly purchases can be refunded up to 48 hours after purchase/renewal.
Note that cancelling your subscription will not refund any purchase price; it will only turn off the automatic renewal for your account.
We understand that sometimes things happen and your esignature needs change. Please note the following refund guidelines:
Note that we reserve the right to deny a refund or issue a pro-rated refund if the app has been used extensively during the purchase period, even if within the refund period.
I no longer need Signeasy; how can I delete my account?
- If you need to deactivate your Signeasy account, please get in touch with us at support@signeasy.com, and we can take care of that for you. We'd love to hear any feedback you have or any specific reasons you need to delete the account.
- Once deactivated, you will no longer have access to any of your documents or settings.
- Note that all of your documents will be deleted from our database permanently.