Please note that Signeasy is a subscription service, and by default, all of our plans auto-renew at the end of each billing cycle. By purchasing a subscription, you agree to our terms and approve renewal unless specifically canceled before your renewal date.

Canceling a subscription


To cancel the subscription for your Signeasy plan, follow these steps:

  • Open the Settings on your iOS device. 
  • Tap your name. 

  • Tap Subscriptions.

  • Locate the Signeasy subscription, and tap Cancel Subscription

  • Tap Cancel Subscription


NOTE: When you cancel a subscription, you will have access to the subscription for the remainder of time you have already paid for.


Apple/iOS Refunds


Canceling your subscription will not refund the purchase price but will turn off the auto-renewal for your subscription. If you'd like to request a refund, you can contact Apple at https://getsupport.apple.com. Follow the prompts for Purchases/Subscriptions, and you'll be able to contact Apple through chat or phone to request a refund.


Note: 

  • Apple manages refunds and cancellations for iTunes subscriptions. We will help as much as possible, but Apple does not give app developers access to payment info or refund options.
  • Refunds are entirely at Apple's discretion. As per the terms and conditions for iTunes purchases, all purchases are final. They often make exceptions, but as a general rule, refunds are not guaranteed, and we cannot intervene to guarantee it due to Apple terms. 
  • You can review iTunes purchase info at https://support.apple.com/en-ie/HT204084