Please note that Signeasy is a subscription service, and by default, all of our plans auto-renew at the end of each billing cycle. By purchasing a subscription, you agree to our terms and approve renewal unless specifically canceled before your renewal date.
Canceling a subscription
To cancel the subscription for your Signeasy plan, follow these steps:
- Open the Settings on your iOS device.
- Tap your name.
Tap Subscriptions.
Locate the Signeasy subscription, and tap Cancel Subscription
Tap Cancel Subscription
NOTE: When you cancel a subscription, you will have access to the subscription for the remainder of time you have already paid for.
Apple/iOS Refunds
Canceling your subscription will not refund the purchase price but will turn off the auto-renewal for your subscription. If you'd like to request a refund, you can contact Apple at https://getsupport.apple.com. Follow the prompts for Purchases/Subscriptions, and you'll be able to contact Apple through chat or phone to request a refund.
Note:
- Apple manages refunds and cancellations for iTunes subscriptions. We will help as much as possible, but Apple does not give app developers access to payment info or refund options.
- Refunds are entirely at Apple's discretion. As per the terms and conditions for iTunes purchases, all purchases are final. They often make exceptions, but as a general rule, refunds are not guaranteed, and we cannot intervene to guarantee it due to Apple terms.
- You can review iTunes purchase info at https://support.apple.com/en-ie/HT204084