Please note that Signeasy is a subscription service, and by default, all of our plans auto-renew at the end of each billing cycle. By purchasing a subscription, you agree to our terms and approve renewal unless specifically canceled before your renewal date.
Canceling a subscription
To cancel the subscription for your Signeasy plan, follow these steps:
NOTE: When you cancel a subscription, you will have access to the subscription for the remainder of time you have already paid for.
Canceling your subscription will not refund the purchase price but will turn off the auto-renewal for your subscription. If you'd like to request a refund, you can contact Apple at https://getsupport.apple.com. Follow the prompts for Purchases/Subscriptions, and you'll be able to contact Apple through chat or phone to request a refund.
- Apple manages refunds and cancellations for iTunes subscriptions. We will help as much as possible, but Apple does not give app developers access to payment info or refund options.
- Refunds are entirely at Apple's discretion. As per the terms and conditions for iTunes purchases, all purchases are final. They often make exceptions, but as a general rule, refunds are not guaranteed, and we cannot intervene to guarantee it due to Apple terms.
- You can review iTunes purchase info at https://support.apple.com/en-ie/HT204084