How can I change my email address or password?

• Navigate to the Account Settings.
• Tap on your Profile Name.
• Tap Transfer Account to transfer your account to a new email address.
• Enter the new email address and the current account password and tap Save

• Tap the Reset Password option to receive an email to reset your account password. 

• Alternatively, you can open the following link in the browser to reset the account password. https://app.signeasy.com/forgot-password

How can I change my Name or Company Name in the Signeasy app?

• Tap on the Account tab to view the Profile information
• Tap on the Name to view the Personal Details, and you can enter details such as your Name, Initials, and Company name

• You can also use the Custom Details section to add additional information such as phone number, address, title, etc.

How do I add a custom email footer?

You can add custom information to be included in the emails of your signed documents. 

• Navigate to the Account tab
• Tap Advanced Features
• Select Custom Email Footer
• Select Customized Email Footer, and enter any information necessary (for example, Company Contact)