Account Preferences

Expiration for signature requests

We’ve introduced a feature in the account preferences that allows you to set the expiration date for signature requests. This feature is designed to help you customize the duration based on your specific business requirements.

1. The default expiration date is set to 90 days for all users. 
2. Business, Business Plus and API plan users have the flexibility to customize the expiration date.

Please follow the below steps to customize the expiry date.

• Please go to Account and settings by clicking your initials at the top right.
• Click Preferences on the side navigation panel.

• Customize the expiration date from the list, as shown in the screenshot below.

• The changes will be automatically saved and will apply to new signature requests. You can verify the expiry date when preparing the documents for signature.

• The expiration date will be visible to the signers when they access the document.

Signers cannot access or sign the document once it has expired.