Your SignEasy account, authenticated by your password, permits you to access high risk confidential documents that you are using with SignEasy.

Password Policy


Whenever a new password is entered in the Update Password, it must meet the following requirements:

  1. Minimum length = 6 characters

  2. At least 1 uppercase character

  3. At least 1 lowercase character

  4. At least 1 number

  5. At least 1 special character


The password cannot be same as the current password. 


Best practices to have a strong/secure password?


Avoid words found in the dictionary, including recognised names such as “SignEasy”. Stay away from names or nicknames of people, pets, or places, or personal information that can be easily found out, such as your address, birthday, or hobbies.

  • Don’t use your "Signeasy" as part of your password
  • Don’t include any of these:  Repeated characters, such as AAA or 555
  • Alphabetic sequences, such as abc or CBA
  • Numeric sequences, such as 123 or 321
  • Common keyboard sequences, such as “qwerty” or “password”

Keep Your Password Secure

Don’t write your password down or store it on your computer. Keep your SignEasy account password different from any other password, so your protected information will still be protected even if your other passwords are stolen. Always change your passphrase immediately if you suspect that someone else might have guessed it.

Trouble with Your Password? Contact the SignEasy support. 

A common problem: Check the “Caps Lock” indicator on your keyboard before typing your password. If the “Caps Lock” key has been pressed, your password might not be recognized. Uppercase and lowercase letters need to be typed exactly the same way every time you use the passphrase.

Password Tips

Your passphrase should be easy for you to remember, but difficult for anyone else to guess. Recommend using an automatic password manager if possible.