How do I request for a refund(App Store)?

Modified on Thu, 09 Dec 2021 at 11:58 AM

App Store Refunds

Canceling your subscription will not refund the purchase price; it will only turn off the auto-renewal for your subscription. If you'd like to request a refund, you can contact Apple at Follow the prompts for Purchases/Subscriptions and you'll be able to contact Apple through chat or phone to request a refund.


  • Apple manages refunds and cancellations for App Store subscriptions. We will help as much as possible, but Apple does not give app developers access to payment info or refund options.
  • Refunds are entirely at Apple's discretion. As per the terms and conditions for iTunes purchases, all purchases are final. They often make exceptions, but as a general rule, refunds are not guaranteed and we cannot intervene to guarantee it due to Apple terms. 
  • You can review App Store purchase info at Request refund for apps.
  • To check the status of your refund, visit Refund Status for apps.

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