How do I remind a signer to sign a requested document or cancel the request?


  • When viewing the document, tap the information icon to receive an option to remind the signer(s) about the signature request or Cancel the request. You can also find the icon on your Pending documents page.


  • Cancel: Once you have confirmed cancelling a signature request, all the signers receive a push notification as well as an email notifying them that the signature request has been cancelled.
  • Remind: Your signer will receive an email reminder that there is a pending signature request, as well as a link to sign the document.