iOS Subscriptions: Managing Your Signeasy plan

Modified on Tue, 16 Aug 2022 at 10:17 AM

Please note that Signeasy is a subscription service, and by default, all of our plans auto-renew at the end of each billing cycle. By purchasing a subscription, you agree to our terms and approve renewal unless specifically canceled before your renewal date.


Canceling a subscription


To cancel the subscription for your Signeasy plan, follow these steps:

  • Open the Settings on your iOS device. 
  • Tap your name. 
  • Tap Subscriptions.

  • Locate the Signeasy subscription, and tap Cancel Subscription

  • Tap Cancel Subscription


NOTE: When you cancel a subscription, you will have access to the subscription for the remainder of time you have already paid for.



Apple/iOS Refunds


Canceling your subscription will not refund the purchase price but will turn off the auto-renewal for your subscription. If you'd like to request a refund, you can contact Apple at https://getsupport.apple.com. Follow the prompts for Purchases/Subscriptions, and you'll be able to contact Apple through chat or phone to request a refund.


Note: 

  • Apple manages refunds and cancellations for iTunes subscriptions. We will help as much as possible, but Apple does not give app developers access to payment info or refund options.
  • Refunds are entirely at Apple's discretion. As per the terms and conditions for iTunes purchases, all purchases are final. They often make exceptions, but as a general rule, refunds are not guaranteed, and we cannot intervene to guarantee it due to Apple terms. 
  • You can review iTunes purchase info at https://support.apple.com/en-ie/HT204084

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article